Our People & Culture

We proudly promote diversity and inclusiveness

We believe in a workplace where everyone is treated fairly and with respect and we value the differences and similarities in our peers.

Our commitment to ensuring all individuals are provided with equal opportunity in all aspects of employment helps us to:

  • Foster a culture that reflects our Core Values;
  • Select the best person for the job, sourcing from the widest talent pool;
  • Retain employees aligned to our vision and values;
  • Achieve higher performance, well-being and greater employee engagement; and
  • Enhance the connections between our people and the stakeholders we work with.


Flexibility and development

Supporting and upskilling our people

New Hope Group recognises that our employees may benefit from different working arrangements depending on their personal circumstances at different times.

We offer employees the opportunity to request flexible work arrangements such as job share or part time work, as well as a range of leave types including paid parental leave with primary carer provisions, and an additional purchased leave scheme.

To challenge and cultivate our employees, we offer a number of tailored professional development programs and where possible, look to upskill our people through secondment and step-up opportunities.


Health and wellness

We value the health and wellness

Our safety culture is bolstered by our health and wellness programs which provide holistic support to our employees, offering services like free skin and health checks, stretching programs, healthy-eating initiatives and advice from a range of allied health professionals like physiotherapists and occupational therapists.

You can learn more about our industry-leading health and wellness programs here.

Our ‘Mates Helping Mates’ peer support program supports employees affected by personal and work challenges. Our partners at Gryphon Psychology provide additional support by facilitating our Employee Assistance Program, a confidential counselling service accessible to our employees and their immediate families.


The New Acland Mine team at Toowoomba's Peak 2 Park running event


New Hope's Corporate Office celebrating the start of 2017 Movember


Recognising employees

Performance and tenure are valued and recognised

New Hope culture supports an environment where employees are valued and exceptional performance is recognised. Alongside performance and annual salary reviews, our R.A.V.E (Recognising, Appreciating and Valuing our Employees) program enables our people to nominate their peers to acknowledge their ‘above and beyond’ contributions to the business.

We are proud to have a dynamic workforce with a strong culture of long serving employees. We believe it’s important to demonstrate how much we value and appreciate dedication to our business with tenure formally recognised at regular intervals and many of our employees inducted into our 25 Year Club.